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Event Details
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| _Theme |
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The
theme for this years Retreat will include
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The Art of Governance
Citizen Centric Performance
Agile Government: Trends in Government Transformation
1. The Art of Governance
Technology investment and management decisions
are receiving intense scrutiny as governments
are asked to balance several competing agendas
- building citizens’ trust and providing
relevant oversight. while at the same time
asked to better justify, select, and implement
technology that can improve the effectiveness,
efficiency, and quality of IT service delivery.
Accountability for demonstrating value, compliance,
and efficiency is paramount.
The Retreat will address governments' need
to appropriately measure IT value to mission,
operational effectiveness, and desired outcomes
for tax payers. Governments globally are gradually
improving their ability respond to spending
accountability mandates, as well as maintaining
a business view of the technology infrastructure.
The business needs of governments are forcing
widespread consolidation, integration, and
interoperability of IT systems and infrastructure.
Vendors must increase their understanding
of government interoperability as it evolves,
as well as increase their expertise in the
appropriate technologies, services, and partnering
strategies that will help governments achieve
transparency.
2. Citizen Centric Performance
Driven by citizen security, public safety,
and emergency response, the private sector
will increasingly rely on government to assure
security and continuity through improved communications
and coordination across governments. Government
constituents, including citizens, businesses,
and government partners, will continue to
pressure governments to improve service delivery.
Each technology opportunity/program must be
defined, justified, managed, and measured
within the context of citizen-centric, value
creation.
What are the performance metrics that governments
use to measure citizen satisfaction with government
service? To what extent have taxpayers received
a return on their investment? What are useful
gauges in determining citizen satisfaction
with secure delivery of key services, especially
those delivered over the Internet? How does
information sharing and interoperability drive
improved government service delivery?
3. Agile Government: Trends in Government
Transformation
In an uncertain economic and political climate
coupled with rapid technological change, "agility"
has become a buzzword in the business domain.
"Agility" refers to adapting quickly
to changing business conditions and taking
advantage of dynamically emerging opportunities.
The public sector is not immune to these
trends and imperatives. A rapidly changing
global environment and citizens with growing
expectations are placing heavier demands
on the public sector to be more agile. However,
risk and compliance concerns such as national
security or information privacy, are requiring
more government regulation, which further
constrains the public sector's flexibility.
In this context, "agile government"
is an increasingly relevant strategic imperative
but also poses a significant challenge.
Agility allows government agencies to not
just respond to emerging trends, but also
to anticipate them and to act as change
agents. Conceptually, this makes for a more
responsive public service, greater administrative
efficiency, and a more satisfied political
constituency, provided challenges along
the way, including changes to the very nature
of bureaucracy, are addressed.
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| _Event
Overview |
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The IDC Government Insights Executive Retreat
is organised as a high-level peer discussion
for CIO’s within both central and
regional government organisations. This
Retreat is designed to address that need,
and also to disseminate evolving regional
and global best practices relevant to Asia
Pacific government organisations.
A number of technology initiatives are
particularly important to Asia/Pacific government
organisations. These include best practices,
getting central government departmental
CIOs to consider the benefits of shared
services/cloud and managing on a reduced
budget yet with higher expectations. During
the Retreat, relevant results from the Executive
End-User Provider Survey will also be shared
as part of sharing global best practices.
Other case studies from Asia Pacific, North
American and European will be shared. These
case studies endorse our belief that although
most of the issues that the government organisations
face are common, their corresponding solutions
vary.
IDC Government Insights was established
to deliver research and analysis for information
technology trends and innovation specific
to the public sector. Technology is altering
the way governments are performing on a
global scale. IDC Government Insights analysts
have the knowledge and ability to make these
changes a positive experience and create
results and value for government workers,
citizens and tax payers. |
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| _Who
Should Attend |
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| This
event is designed for CIOs. Please note all
registrations are qualified by IDC New Zealand.
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| _About
Government Insights |
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IDC
Government Insights, a global advisory services
and market research firm, assists government
executives, and vendors serving the government,
achieve mission critical success by maximising
the value of technology investments. Our government
specific research enables government to better
justify, select and implement technology to
improve the effectiveness, efficiency, and
quality of government performance and service.
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